Integrating with REthink

Last Updated: Feb 10, 2017 03:05PM CST
Email Integration
  • We at REthink encourage our users to use Cirrus Insight.  Information regarding Cirrus, including their free trial for Outlook or Gmail, can be found on their website.  Cirrus also has their own support team who can assist you with setup and configuration.  The REthink support team is available to answer questions regarding the REthink product and basic Salesforce System Administrator questions.



Salesforce Integration
  • Many tools or programs offer Salesforce integrations.  These generally come in the form of a package, just like REthink, that sits on top of Salesforce.  One thing to note when trying out these integrations is that REthink only uses the Standard Salesforce Objects of Contact, Account, and Task.  All other objects in REthink are custom objects, so you most likely will want to ensure that your Salesforce integration is compatible with custom objects.  REthink users other than the system administrator are on the Force.com license type.  These integration tools have their own support teams who will be able to answer questions regarding set up and using their product.  The REthink support team is available to answer questions regarding the REthink product and basic Salesforce System Administrator questions.



API Integration
  • REthink is an application that sits on top of Salesforce.  This means that the Salesforce API documentation can be applied to REthink by a Professional Salesforce Developer.  Information regarding the Salesforce API Documentation can be found here.  One thing to note when working with API is that REthink only uses the Standard Salesforce Objects of Contact, Account, and Task.  All other objects in REthink are custom objects.  REthink users other than the system administrator are on the Force.com license type.  The REthink support team is available to answer questions regarding the REthink product and basic Salesforce System Administrator questions.  Questions regarding API integration do not fall within the scope of REthink Support.

 
support@thinktechlabs.com
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